Frequently Asked Questions

Get answers to the commonly asked questions on this platform. In case your question is not addressed here, feel free to reach us at [email protected].

CareTeka offers a comprehensive range of property management services, including tenant communication, rent collection, maintenance management, and detailed reporting. Our platform also supports automated reminders, vacancy advertising, and tax payment integrations.

CareTeka simplifies rent collection by offering automated payment processing and notifications. Landlords can track rent payments in real-time and tenants receive reminders and confirmations via SMS and email. This ensures timely payments and reduces the risk of missed or late payments.

Advertising vacant properties on CareTeka is easy and efficient. You can create detailed listings with photos, descriptions, and rental terms. Our platform also integrates with social media channels, including Facebook, to help you reach a wider audience and fill vacancies faster.

Yes, CareTeka offers comprehensive maintenance management services. Landlords and tenants can easily submit and track maintenance requests through the platform. Our system allows for efficient scheduling and management of repairs, ensuring that all issues are addressed promptly.

CareTeka helps landlords stay compliant with tax regulations by providing tools for easy tracking and reporting of rental income. Our platform integrates with e-TIMS, allowing for seamless tax payment processing. This integration ensures that all necessary tax obligations are met accurately and on time.

Absolutely! CareTeka provides dedicated customer support to assist you with any questions or issues you may have. Our team is available 24/7 to help ensure you have a smooth and hassle-free experience using our platform.

We take data security very seriously at CareTeka. Our platform uses advanced security measures, including encryption and secure servers, to protect your data. We ensure that all sensitive information is handled with the highest level of confidentiality and integrity.

Yes, CareTeka is designed to support landlords and property managers with multiple properties. Our platform offers tools to easily manage a diverse portfolio, including features for tenant management, rent tracking, and maintenance scheduling for each property.

Getting started with CareTeka is simple. Visit our website and sign up for an account. Once registered, you can start adding your properties and setting up your account preferences. Our user-friendly interface guides you through the process, making it easy to get everything up and running.

CareTeka offers a range of pricing plans to suit different needs and budgets. Whether you're managing a single property or a large portfolio, we have a plan that fits. Please visit our Pricing page for detailed information on each plan and what they include.

CareTeka streamlines tenant communications with features like automated messaging for rent reminders, maintenance updates, and other important notifications. Our platform ensures that landlords and tenants are always informed and on the same page, making for smoother interactions and better tenant satisfaction.